Built by WA locals, for WA trades and small business.
The CX UP AI Receptionist picks up every call, day or night, answers questions, takes messages, and books appointments — so your business never leaves a customer waiting on hold or ringing out.
No more ringing out or going to voicemail. Every call is picked up immediately, any time of day.
Checks availability and books customers straight into your calendar during the call, no back-and-forth.
Handles common questions on the spot, and passes on messages or transfers urgent calls to your team.
Built on enterprise-grade infrastructure, so your receptionist is reliably there — not an occasional bonus line, a dependable one.
Use it as your primary receptionist from day one, or as backup that only picks up when your team's busy or after hours — whichever fits how you work.
Every call, transcript, and outcome logged in your client portal, nothing happens off the record.
Your best receptionist, on every call, every hour. It answers instantly, books straight into your calendar, and hands your team the whole conversation in writing.
Every call, every hour — no hold music, no voicemail.
Live availability, straight into your calendar.
Transcript, number and summary sent to your team.
Urgent calls reach a human immediately.
We start with a real conversation, whether in person, over a call, or on Google Meet, to understand how you want calls handled: what to say, what to book, when to escalate.
Your AI receptionist is built around exactly what you told us, and then connected to your existing number and tested end-to-end, with zero disruption to your business.
Calls start getting answered right away. You can review every one, ranscripts, summaries, and outcomes right in your client portal.
As real calls come in, we review them together and adjust the scripts, responses, and escalation rules to match.
The automation answers the phone. We're the ones who set it up, look after your account, and pick up when you need a human.
Fernando brings hands-on industry experience from maintenance leadership and trade work, giving him a real understanding of what busy tradies and small businesses need.
Julian leads the technical build, bringing industry experience to power the platforms behind CXUP's AI receptionist solutions, personalising each receptionist for every client.
Together, they help WA businesses power up their customer experience. Stopping your business from missing calls and start capturing more opportunities.
The bridge that keeps our business and clients connected, managing billing, accounts and the day to day questions that clients bring us.
Shapes the creative vision for how CXUP shows up, from the website through to the way we talk to WA businesses.
Every quarter, part of your fees goes to a worthy charity, and the best part is that you help decide which one!
We built CX UP the way we'd want a supplier to treat our own business, real accounts, sensible defaults, and nothing left wide open.
All prices exclude GST.
Starting fresh or working with what you’ve already got — we’ll help you get there. From something simple to something more elaborate, without the massive agency fees.
Let’s talk websites*Please note, times are estimated — the more complex and varied the functionality, the longer it may take.
Tell us a bit about your business and we'll be in touch to get your AI receptionist live.
Most businesses are live within a few days of signing up, we configure your receptionist around how you already answer the phone.
Yes, a one-off setup fee (excl. GST) from $599 applies which covers connecting your number, building your call-flow script, and testing everything before go-live.
Your receptionist can transfer urgent calls straight through to your team, or take a message if no one's available.
Yes, every call, transcript and summary is available in your client portal, so you always know what was said and what was booked.
You'll get a heads-up if you're approaching your limit, so you can decide whether to upgrade or just keep going. If you do go over, extra calls are billed at a small per-minute rate, shown clearly on your invoice. If you find that you need to change plans, just get in touch and we'll adjust it for you.
Absolutely, your receptionist connects to the number you already use, so there's nothing new for customers to learn.
Get in touch and we'll set up your AI receptionist around how your business already runs.
Get started